Valens and SyncPro partner to expand HDBaseT monitoring capabilities

Valens, the inventor of HDBaseT technology for the AV market, has expanded its existing partnership with SyncPro to include the latter’s CloudOS platform. The partnership will reportedly accelerate the integration of HDBaseT AV and IT management by allowing remote deployment and monitoring for any HDBaseT device.

SyncPro’s cloud platform enables IT teams and Managed Service Providers (MSP) to remotely configure, monitor and maintain audiovisual, unified collaboration and digital signage products. With SyncPro’s CloudOS support, HDBaseT equipment manufacturers can add cloud-based features and remote managed services for their product lines – which has gained importance due to accessibility issues during the pandemic. Added capabilities include proactive monitoring capabilities, features licensing, firmware updates and remote configuration, and will allow system integrators and installers to deploy and service their systems at a lower cost and in a shorter time.

“Our collaboration will benefit not just our two companies, but the AV industry as a whole,” said SyncPro CEO Omer Brookstein. “HDBaseT product manufacturers will be able to empower their channels and system integrators with unparalleled managed services capabilities while offering more enticing, value-add maintenance contracts for their customers. Using our new support centre feature, integrators can also escalate issues directly to the manufacturer’s support staff for remote debugging, offering an unparalleled support experience.”

Valens recently began using CloudOS to allow HDBaseT chipsets to connect to an integrated cloud, but has now added new capabilities to CloudOS, including the option to monitor and manage its evaluation kits to better support HDBaseT product development.

Gabi Shriki, SVP and head of the AV business for Valens, emphasised that the SyncPro partnership will further the goal of strengthening HDBaseT by enabling a stronger ecosystem and accelerating AV and IT integration. “This has always been Valens vision – to develop a standard that will allow end users more choice, mixing and matching devices from different vendors. CloudOS’s vendor-agnostic approach brings strong value to integrators by extending management applications across more AV and IT devices, regardless of the device vendor or technology.”