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Symetrix brings new opportunities to Bet Am Shalom Synagogue

Symetrix brings new opportunities to Bet Am Shalom Synagogue

Symetrix brings new opportunities to Bet Am Shalom Synagogue


New rules and restrictions have forced so many HOWs around the world to rethink the delivery of their services. In 2016, systems integrator Shadowbox Design Management installed a Prism 12x12 at Bet Am Shalom Synagogue ­– nestled in the Highlands neighbourhood of White Plains, New York – as the heart of a public address/reinforcement system with four main zones: the main synagogue, chapel, multifunction room and library. In the spring of 2020, the Covid-19 pandemic imposed new rules and restrictions on how the synagogue could use their floor space and resulted in a mandatory halt in services and activities for their congregants.

Leaders of Bet Am Shalom contacted Shadowbox Design Management to find a way to upgrade the audio system throughout the facility so the synagogue could continue their services. They needed to expand the system’s ability to combine the spaces and route audio from anywhere on demand. With the Symetrix Prism 12x12 DSP, the necessary functionality for additional audio routing within and between common spaces was already built into the system. Relatively minor tweaks to the system’s existing SymVue page simply needed to be harnessed, labelled and written to a Windows touchscreen. Leveraging the SymVue GUI authoring tool, buttons were added to the system control screen so that a user could easily recall presets for room combining, simplifying the task of adding or subtracting primary and overflow spaces for any type of service or function.

Taking it a step further, Shadowbox automated certain routing options by deploying the Symetrix Remote Event Scheduler functionality in the Symetrix Composer software package. With the Event Scheduler, users can schedule changes in system settings, such as audio switching of one or more local microphones to internet streaming services. This allows facility managers to concentrate on more immediate aspects of the production and not worry about recalling presets to start and stop web stream audio broadcasts. The adjustments to the system allowed volunteers and staff to concentrate on their preparations for events, services and activities without needing to configure the audio system.

“They are still discovering how much capacity and functionality has been built into the system. The improved sound and capabilities of the system is very appreciated by Bet Am Shalom,” said Joseph Ondrek, vice president of Shadowbox Design Management. “The high quality of the audio, at a great price point, is one of the reasons why we use Symetrix and the customer support has always been fantastic. We are always looking for custom solutions for our clients’ needs, and the Symetrix staff have always been there to help out when we can’t figure out a solution on our own.”

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