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Grace Church makes a sound decision

Grace Church makes a sound decision

Grace Church makes a sound decision


After deciding to replace its former wireless intercom system at the beginning of 2019, the leaders of Grace Church in Maryland Heights, Missouri and its technician David Banks invested in a control unit and a set of beltpacks from Pliant Technologies’ CrewCom range after seeing their easy set up at a sound event in Saint Louis.

The system acquired includes a CCU-22 control unit as well as four Pliant CRP-22-900 900MHz 2-Volume digital wireless beltpacks with a CRT-900 radio transceiver with antennas, allowing RF communication with the beltpacks. ‘We chose the 900MHz system to avoid interference issues, and that has proven to be a sound decision, as 900MHz is away from our other frequencies that are active on-site,’ said Banks. ‘With CrewCom, we immediately noticed the clarity of the beltpacks. Another standout feature of CrewCom is that we can create profiles for every person on staff. When they pick up their pack, they select their own profile, which is customised as far as mic level and all-in listening level, and they’re ready to go. We really appreciate the flexibility and ease that comes with having these user presets.’

In addition to this installation, the church also invested in four Pliant SmartBoom headsets. ‘The lightweight headsets have great sensitivity and reduce distortion,’ added Banks. ‘The headsets we previously used were much more cumbersome. With SmartBoom, we definitely got something more comfortable with increased stability. Also, the noise-cancelling feature helps keep users who are often operating in a live stage setting, with live drums or other instruments in the background.’

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